Surprising and delighting audiences with Jedd Chang

This week we sit down with Jedd Chang to explore successful events, emphasizing effective attendee communication and the power of a well-managed experience. Drawing from his firsthand experiences including at the World Domination Summit, Jedd walks us through elevating the front-of-house experience while exposing common customer service pitfalls in the industry. We also dive into the concept of 'surprise and delight' within event experiences. Even small, purposeful actions can inject genuine joy into attendees' journeys, and add to the overall experience.

"A good attendee experience is making sure that all attendees are seen and heard and feel valued." - Jedd Chang

PodcastNessa JimenezDecember 12, 2023attendee experience, attendee journey, community engagement

Building and leading a strong event team

What does it take to manage a successful event? How can you maintain your composure and treat everyone involved with respect? We reflect on our conversation with Rachel Coddington and we talk through the process of assigning roles and responsibilities, fostering a supportive environment, and keeping the gears of productivity and responsiveness moving in a team.

PodcastNessa JimenezDecember 5, 2023event production, event hosting, event strategy

Intentional Event Design with Rachel Coddington

If you've ever wondered about the inner workings of events like XOXO, World Domination Summit, Sneaker Week, and the One Motorcycle Show, you're in for a treat. Our guest this week, Rachel Coddington, shares the deets on how small teams can manage such large events and handle controversies with grace and poise.

PodcastNessa JimenezNovember 28, 2023event design, event strategy, event production

Building communities that work

What separates a community from an audience? How about the role of in-person events in fostering rich, meaningful connections? Inspired by our enlightening conversation with Emily Thompson, co-founder of Being Boss, we try to answer these questions and more. It's all about building a community that's more than just about content consumption or product purchasing.

PodcastNessa JimenezNovember 21, 2023community management, community engagement, community building

Building Thriving Communities with Emily Thompson

We are super excited to have the amazing Emily Thompson join us on Make it Kickass. She's a real pro when it comes to building online communities. Emily is the co-founder and host of Being Boss and the big boss at Almanac Supply Company. She's got this incredible knack for turning online connections into real-life connections.

So, hop on board as we go on a journey with Emily. We'll talk about her first real-world trip with her online community in New Orleans and all the awesome lessons she's picked up from hosting events. 🎉

PodcastNessa JimenezNovember 14, 2023community engagement, community building, event hosting

Engaging Events: Where Business Meets Fun and Human Connections

Our conversation with Breanne Dyck from Visionary CEO Academy got us thinking: why are business events so afraid of fun? So this episode we chatted about creating experiences that hit all five senses and how adding some fun can be the element that’s missing for building strong connections in remote teams. And, of course, we dived into the important role of understanding your audience's context to make any event more engaging, entertaining, and, you guessed it, FUN! 😄

Crafting Authentic Learning Experiences with Breanne Dyck

How do brands use live training sessions to generate leads? Well, we had a chat with Breanne Dyck, the co-founder of Visionary CEO Academy, to find out! Live training isn't just about teaching something; it's about connecting.

We dove into Breanne's background in higher education and got the scoop on the "imperfect approach" that Visionary CEO Academy swears by. This unique method helps them build deeper relationships — and it can inspire your audience to do the same.

We also shared strategies for better virtual retreats. We talked about making that smooth transition in and out of the experience, creating a vibe that's all about space, community, and a little surprise – swag to spice things up.

PodcastNessa JimenezOctober 31, 2023teaching, virtual events, community building

Decoding the Future of Work and Events through Community Engagement

After chatting it up with Tara McMullin, we, Isaac and Nessa sit down to reflect on the "people first" way of working and planning events. We deeply believe in the importance of context and moving beyond just numbers to measure success and why a good old conversation can give you way more insight than those boring anonymous forms. Tune in to discover how brands and events can totally rock in a world that's constantly changing.

PodcastNessa JimenezOctober 24, 2023community engagement, community management

Reimagining Digital Communities: A Conversation with Tara McMullin

How do we honor our humanness when engaging with others, especially in an increasingly anti-human landscape? Join us as we welcome Tara McMullin, a renowned writer, podcaster, and producer who has spent over a decade investigating the future of work. Tara shares her evolving perspectives on work, business, and how she navigates this complex landscape through her writing. From the challenges of leading an online community to reimagining community in a digital age, Tara offers valuable insights on fostering connection in today's world.

PodcastNessa JimenezOctober 17, 2023community engagement, community management

The State of Events 2023 - Make it Kickass

PodcastNessa JimenezOctober 10, 2023virtual platformsk, virtual events, event tools

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